Frequently Asked Questions

We operate a global business, and have local offices and localised portals in Malaysia, Singapore, Taiwan, Thailand, Australia, Brazil, Cambodia, Vietnam, India, New Zealand, Indonesia, Philippines, Turkey and the USA currently.
We are the largest E-Payment enabler for online goods and services in Southeast Asia. We are also expanding in Europe, MENA, USA and South Americas.
No, we only work with registered companies.
We currently support a wide range of localised payment methods in each countries, including mobile operator billing as well as prepaid MOLPoints scratch-cards, telco vouchers, online banking, credit cards and point of sales topup in convenience stores and cybercafés.
No setup fee required and no minimum sales commitment.
Integration can take 5 days to 2 weeks, depends on the complexity of integration.
Yes, we have a customer care team that can handle multiple languages, as well as local office operations to assist you and your customers’ enquiries.
Never worry on a fraud case. There is no risk of charge backs and no reversal on your side.
Yes, we’re not only collaborating with gaming industry companies, but also with movie stream, communication applications and so on, as long as it meet the rules of law.
Approved merchant would be able to login to portal using their MOL Merchant Account to check on the real-time transaction and generate sales report.
We provide local currency of the following countries such as Malaysia, Singapore, Taiwan, Thailand, Australia, Brazil, Cambodia, Vietnam, India, New Zealand, Indonesia, Philippines, Turkey and USA.
In order to begin to integrate with MOL, you may contact MOL Business Development at bd@mol.com or online via our get started page.